Getting Naked (Paperback) by Patrick Lencioni

Publisher : Wiley India Pvt Ltd; 1st edition (25 September 2010)
Language : English
Paperback : 232 pages
ISBN-10 : 0787976393
Item Weight : 500 g
Dimensions : 14.22 x 2.54 x 21.34 cm

14.22 x 2.54 x 21.34 cm The book is written in the same dynamic style as the previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clients.Table of Contents:IntroductionThe FablePart One: TheoryPart Two: PracticePart Three: ResearchPart Four: TestimonyThe ModelThe Origins of Getting NakedNaked Service DefinedShedding the Three FearsBroader Applications of NakednessAcknowledgments